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This product has undergone a visual verification process by our team of experts.
At Vipluxury, we’ve been ensuring trustworthy purchases since 2017. Our in-house team of specialists carefully inspects each product with a focus on detail and authenticity.
An additional verification phase is available, which is optional and subject to a fee. Products that pass this process receive a Vipluxury Certificate of Authenticity. In such cases, we guarantee the originality of the product and offer a full refund if it is later proven to be counterfeit.

The buyer may return the item within 48 hours of delivery if it does not match the stated description. Each return is assessed individually, and in the case of a justified claim, we provide a full refund.

The seller is required to ship the item within five business days from the date Vipluxury notifies them of a successful payment being processed and credited to the company's account.
If shipping does not occur within the specified period, the order will be canceled and the buyer will receive a full refund.

Vipluxury acts as a trusted intermediary between the seller and the buyer. Funds are temporarily held in a Vipluxury account after payment and are released to the seller only after the buyer confirms receipt and satisfaction with the product.
This model ensures protection and satisfaction for both parties.
We also offer several secure payment methods, including card payment, bank transfer, and other verified electronic payment options.

Have questions or need help? Our customer support team is here to assist you with orders, payments, returns, or any other inquiries.

Don't hesitate to contact us:

Phone: +421 905 333 997 (Mon–Sat from 9:00 AM to 7:00 PM)
Email: info@vipluxury.sk

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